Our Commitment to Responsible Gaming
fbvip takes responsible gaming seriously — it is not just a legal requirement for us, it is a core part of who we are as a platform. We understand that for most of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun and exciting form of entertainment. But we also know that for some people, gambling can become a problem, and we want to make sure every fbvip player has the resources and support they need.
This page outlines the responsible gaming tools available to fbvip players, the warning signs of problem gambling, and how to get help if you or someone you care about needs it. We strongly encourage all players to read through this information and make use of the tools we provide.
Remember: gambling at fbvip is strictly for players aged 21 years and above, in compliance with Philippine gaming regulations and PAGCOR guidelines. We enforce strict age verification during registration and reserve the right to request additional documentation at any time.
21+ Age Restriction
fbvip strictly enforces the 21+ age requirement for all players. We conduct thorough KYC verification to prevent underage gambling on our platform.
Deposit Limits
Set daily, weekly, or monthly deposit limits on your fbvip account to keep your spending within a budget you are comfortable with.
Session Time Limits
Use our session time limit tools to control how long you play in a single sitting. We will notify you when your set time is up.
Self-Exclusion
If you feel you need a break, fbvip offers self-exclusion options ranging from temporary cooling-off periods to permanent account closure.
Reality Checks
Enable reality check notifications to receive regular reminders of how long you have been playing and how much you have spent during your session.
24/7 Support
Our responsible gaming support team is available around the clock to assist players who need guidance, advice, or help accessing our tools.
Responsible Gaming Tools Available at fbvip
fbvip provides a comprehensive suite of responsible gaming tools that you can access directly from your account settings. These tools are designed to give you full control over your gaming activity and help you maintain healthy habits.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets. Reducing your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Loss Limits
Set a maximum amount you are willing to lose within a given time period. When your loss limit is reached, you will be automatically logged out and prevented from placing further bets until the period resets.
Session Time Limits
Decide in advance how long you want to play in a single session. fbvip will display a countdown timer and notify you when your session limit is approaching. You can choose to extend or end your session when notified.
Cooling-Off Period
Take a short break from gaming by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This is a great option if you feel you need a temporary pause.
Self-Exclusion
For a more serious break, self-exclusion allows you to block access to your fbvip account for a period of 6 months, 1 year, 2 years, or permanently. During self-exclusion, your account will be suspended and you will not receive any marketing communications.
Reality Check Reminders
Enable pop-up reminders at regular intervals (every 30, 60, or 90 minutes) that show you how long you have been playing and your net win/loss for the session. These reminders help you stay aware of your gaming activity.
How to Access These Tools: All responsible gaming tools are available in your fbvip account under Settings > Responsible Gaming. If you need assistance activating any tool, our 24/7 customer support team is ready to help you.
How to Set Your Limits — Step by Step
Setting up responsible gaming limits on your fbvip account is quick and straightforward. Here is how to do it:
Log In to Your fbvip Account
Access your account through the fbvip Login page using your registered email and password.
Go to Account Settings
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Select Responsible Gaming
Navigate to the "Responsible Gaming" tab within your account settings to view all available tools.
Choose and Configure Your Limits
Select the tool you want to use, enter your preferred limit or duration, and confirm your choice. Deposit and loss limits take effect immediately.
Confirmation and Review
You will receive a confirmation notification once your limits are active. You can review or adjust your settings at any time, subject to the cooling-off periods described above.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It is important to recognize the warning signs early so you can take action before gambling starts to negatively impact your life. Ask yourself honestly whether any of the following apply to you:
Do you find yourself spending more money on gambling than you originally planned or can afford?
Do you chase losses — continuing to gamble in an attempt to win back money you have already lost?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?
Has gambling caused problems in your relationships, work, or financial situation?
Do you gamble to escape from stress, anxiety, depression, or other personal problems?
Have you borrowed money, sold possessions, or engaged in other financial measures to fund your gambling?
Do you feel a need to gamble with increasing amounts of money to get the same level of excitement?
If you answered yes to two or more of these questions, you may be experiencing problem gambling. We strongly encourage you to use fbvip's self-exclusion tools and reach out to a professional support organization for help. You are not alone — support is available.
Strict 21+ Age Policy
fbvip strictly enforces the minimum gambling age of 21 years in accordance with Philippine law and PAGCOR regulations. We take underage gambling extremely seriously and have implemented multiple layers of age verification to prevent minors from accessing our platform.
- All new players must submit valid government-issued identification during the KYC verification process to confirm they are 21 years of age or older.
- Accepted IDs include Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID, and other PAGCOR-approved identification documents.
- Any account found to belong to a person under 21 years of age will be immediately suspended, all winnings will be forfeited, and any deposits will be returned.
- fbvip reserves the right to request additional age verification documentation at any time, including from existing players.
- If you are a parent or guardian and believe a minor has accessed fbvip, please contact our support team immediately so we can take appropriate action.
We also encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. Tools such as Net Nanny, Qustodio, and built-in device parental controls can help restrict access to gambling platforms.
Self-Exclusion: Taking a Break When You Need It
Self-exclusion is one of the most powerful responsible gaming tools available at fbvip. If you feel that your gambling is getting out of control, or if you simply want to take a break, self-exclusion allows you to block yourself from accessing your fbvip account for a set period of time.
What Happens During Self-Exclusion
- Your fbvip account will be immediately suspended and you will not be able to log in or place bets;
- All pending bonuses and promotional offers will be cancelled;
- You will be removed from all fbvip marketing lists and will not receive any promotional communications;
- Any funds remaining in your account will be held securely and returned to you upon the expiry of your self-exclusion period (for temporary exclusions) or upon verified request (for permanent exclusions);
- You will not be able to create a new fbvip account during your self-exclusion period.
Self-Exclusion Duration Options
- 6 Months: A medium-term break to help you reassess your gaming habits.
- 1 Year: A longer break for players who need more time away from gambling.
- 2 Years: An extended exclusion period for more serious cases.
- Permanent: A lifetime exclusion from fbvip. This cannot be reversed.
To activate self-exclusion, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact our support team directly at [email protected]. Our team will process your request promptly and confidentially.
Support Resources for Problem Gambling
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. fbvip encourages all players who need support to reach out to the following organizations:
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming resources and support for Filipino players. PAGCOR's responsible gaming program includes counseling referrals and self-exclusion registry services.
National Center for Mental Health
The NCMH in Mandaluyong City provides mental health services including counseling for behavioral addictions such as problem gambling. Their 24/7 crisis hotline is available to anyone in need of immediate support.
Gamblers Anonymous Philippines
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly across Metro Manila and other major cities.
Local Health and Wellness Centers
Many local government units (LGUs) across the Philippines, including those in Cebu, Davao, and Quezon City, offer free or subsidized mental health and addiction counseling services through their community health centers.
Remember: Seeking help is a sign of strength, not weakness. Problem gambling is a recognized condition that responds well to professional treatment. The sooner you reach out, the sooner you can regain control and enjoy a healthier relationship with gaming.
Tips for Keeping Your Gaming Healthy and Fun
Most fbvip players enjoy our games as a fun and entertaining pastime. Here are some practical tips to help you keep your gaming experience positive and within healthy boundaries:
- Set a budget before you play and stick to it. Only gamble with money you can afford to lose — never use rent, grocery, or bill money for gambling.
- Treat gambling as entertainment, not as a source of income. The house always has an edge, and there is no guaranteed way to win consistently.
- Take regular breaks during your gaming sessions. Step away from the screen, stretch, and give yourself time to reset.
- Never chase your losses. If you have reached your loss limit for the day, log out and come back another time with a fresh mindset.
- Balance gaming with other activities. Make sure gambling does not crowd out time with family, friends, work, or other hobbies you enjoy.
- Avoid gambling when you are stressed, upset, or under the influence of alcohol or other substances. These states can impair your judgment and lead to poor decisions.
- Keep track of your time and spending. Use fbvip's reality check and session limit tools to stay aware of how long you have been playing and how much you have spent.
- Talk to someone you trust if you feel your gambling is becoming a problem. A friend, family member, or professional counselor can offer perspective and support.
Play Responsibly, Play with fbvip
fbvip is here to provide you with a safe, fair, and enjoyable gaming experience. Explore our full range of games and take advantage of our responsible gaming tools to keep your play fun and in control.
Explore fbvip Responsibly